AGENCY NEWS

March 25, 2022

For the seventh year in a row, Hospice of Davidson County has been recognized by HEALTHCAREfirst as a Hospice Honors award recipient, acknowledging the agency as a leader in providing hospice care.

HEALTHCAREfirst is the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics.

The Hospice Honors program recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view. Of over 4,000 hospice providers in the U.S., only 352 received honors or honors elite status.

Award criteria were based on Hospice CAHPS® (Consumer Assessment of Healthcare Providers and Systems) survey results for an evaluation period of October 2019 through September 2020. Each award recipient was identified by evaluating performance on a set of 24 quality indicator measures. Each CAHPS® survey measures several indicators surrounding patient experience such as getting timely help, communicating with family, treating patient with respect and more.

“In 2020, Hospice of Davidson County patients benefited from more than 25,000 visits in their homes or residences from our care team members,” said Hospice of Davidson County CEO, Laura Owen. “Thanks to our dedicated staff, we’re honored to receive this national recognition for the seventh consecutive year.”

Hospice of Davidson County cares for more than 130 patients every day in a variety of locations including private homes, long-term care and skilled-nursing facilities and at the Henry Etta & Bruce Hinkle Hospice House, the only inpatient hospice facility in Davidson County.

For more information on Hospice of Davidson County, visit hospiceofdavidson.org, Facebook, or call (336) 475-5444.

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About Hospice of Davidson County

For almost 40 years, Hospice of Davidson County has been a recognized leader in the advancement of quality end-of-life care across the Piedmont Triad region. Each day, the ACHC accredited agency provides comfort for more than 130 patients and their families, in a variety of locations, including private homes, in long-term care and skilled-nursing facilities and at the Henry Etta & Bruce Hinkle Hospice House, the only inpatient hospice facility in Davidson County. For more information, please visit our Facebook.

About HEALTHCAREfirst

HEALTHCAREfirst provides web-based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and OASIS Review), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information, please call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.